Sansum Clinic Urgent Care at 215 Pesetas Lane in Santa Barbara, California

Customer Reviews about Sansum Clinic Urgent Care

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  I arrived at 10:45, it was not that busy. I was taken in for vitals at 11:15 then sent back out to wait for doctor at 11:25. I waited until 11:55 before I had to take a restroom break, at which time the nurse calls my name while I am in there!! Spouse tells her where I am and she would not wait two minutes. I come out of there to see spouse waving at me to go in the back as the door closes and locks behind the nurse, and she didn't even take anyone else in, just disappeared. At least 7 or 8 people were called after that and I am still sitting there. I went to the desk, they apologized, said I would be next. Several more people get called in, I go back to the desk twice more with no success. It is then 12:30! Then I finally I see the nurse who turned her back on me before, look her straight in the eye and say "hey, what's going on here? You called me a half hour ago and now you are punishing me because I went to the restroom?" She says with an attitude "lots of people are waiting" and takes someone else back. After having already paid my co-pay when I got there, I grabbed a complaint form and hobbled out on my very painful foot at 12:35. What a waste of almost two hours of my life! Sad statement on the care and compassion of Sansum Urgent Care. Nothing urgent about it!
  March 13, 2017

  by William Arnold Marguerite Fournier Arnold

Opening hours Closed now

Tomorrow: 09:00 am — 05:00 pm

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About Sansum Clinic Urgent Care in Santa Barbara